Marcus Buckingham and the ADP Research Institute surveyed 26,500 employees from 25 countries in June to understand the impact of COVID-19 on the workplace. Buckingham revealed results of the study at the HR Technology Conference and Exposition held virtually Oct. 27-30.

The main conclusions were that workers’ resilience levels around the world are low— just 17 percent of workers overall from the surveyed countries were shown to be highly resilient—but resilience increases with direct, personal experience with the coronavirus.

The Editor of SHRM, Roy Maurer, summarizes findings from the research in the article, Managers: Be Upfront with Staff to Build Workplace Resilience.