Illuminating the Shadow Workforce | 2020
Businesses across most industries are using gig workers but if you ask a senior leader, they may not realize the impact of this extended workforce due to a lack of visibility. Often times, these “non-W2” workers may be paid through multiple channels — staffing agency, accounts payable, payroll and direct pay — which makes it difficult to determine how much an organization spends holistically. In budgeting terms, these workers can represent a company’s “rogue spend” and the lack of visibility makes them akin to a “shadow workforce.”